Terms & Conditions

This website is operated by Neuravio. Throughout the site, the terms “we,” “us,” and “our” refer to Neuravio.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content. Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.

You may not use our products or website for any unlawful or unauthorized purpose, nor may you violate any applicable laws or regulations while using our Service.

You must not transmit any viruses, malware, or any destructive code. Any breach of these Terms may result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content, excluding payment information, may be transferred unencrypted over various networks and may be adapted to technical requirements of connecting devices or systems.

Payment information is always encrypted during transmission using secure technology.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our prior written permission.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate or complete sources.

This site may contain historical information, which is provided for reference only and may not be current. We reserve the right to modify the content of this site at any time without obligation to update any information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

We make every effort to display product descriptions, colours, and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual appearance of the products.

We reserve the right to limit the sales of our products or Services to any person, region, or jurisdiction where permitted by law. All product descriptions, pricing, and availability are subject to change at any time without notice.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us. We may limit or cancel quantities purchased per person, household, or order at our sole discretion.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You agree to promptly update your information, including your email address, billing details, and payment information, so we can complete your transactions and contact you if needed.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that such tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind. Your use of optional tools offered through the site is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services available through our website may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant or accept liability for any third-party materials, websites, products, or services.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us comments, ideas, suggestions, proposals, reviews, or other materials, you agree that we may edit, publish, distribute, and otherwise use them without restriction.

We are under no obligation to maintain comments in confidence, pay compensation for them, or respond to them.

You agree that your submissions will not violate any rights of any third party or contain unlawful, abusive, or harmful material.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content for any unlawful purpose, to violate laws or regulations, to infringe intellectual property rights, to harass or discriminate against others, to upload malicious code, to collect personal data of others, or to interfere with the security of the Service or any related website.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. All products and services delivered through the website are provided “as is” and “as available,” except where otherwise stated by law.

To the fullest extent permitted by law, Neuravio and its directors, employees, affiliates, agents, contractors, suppliers, and service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any products purchased through the Service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Neuravio and its affiliates, officers, employees, agents, contractors, suppliers, and service providers from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. This will not affect the validity of any remaining provisions.

SECTION 16 – TERMINATION

These Terms remain effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our website and Services.

We may terminate or suspend access to our Service immediately, without prior notice, if we believe you have violated any part of these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements, communications, or proposals.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

CONTACT INFORMATION

If you have any questions about these Terms of Service, you may contact us using the details below.

📍 Address: 20 Easton Street, Greater London WC1X 0DS, United Kingdom

✆ Phone: +44 7529 521059

✉ Email: Support@neuravio.co.uk

Business Hours

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday – Sunday: Closed